Lost your debit card? No need to put your plans on hold!
At Ellafi Federal Credit Union, we're making it easier than ever to access and manage your debit card with our new Digital Card Issuance feature, available right through Ellafi Online & Mobile Banking.
Whether your debit card is lost, stolen, or damaged, you can now request a replacement and instantly access your newly issued digital debit card, without waiting for your physical card to arrive in the mail.
It's another way we're making everyday banking simpler, more convenient, and more secure!
Your Card. Your Control.
Life happens. Cards get misplaced, damaged, or sometimes even stolen. But that doesn't mean your everyday purchases need to come to a stop.
With Digital Card Issuance, you can request a replacement debit card directly through Ellafi Online & Mobile Banking and immediately access your new card details.
Here's what you can enjoy:
- Instant Digital Card Access: Request a replacement for a lost, stolen, or damaged debit card and receive your new digital card instantly.
- Your Card Details, Anytime: Securely view your full card number, expiration date, and security code (CVV) right from Online & Mobile Banking.
- More Card Control: Access enhanced card management features to help you manage your debit card with confidence.
- Security Built Right In: Additional identity verification helps keep your sensitive card information protected.
Don't Wait for the Mail. Go Digital!
Need to make a purchase before your replacement card arrives? Your new digital debit card can help keep things moving.
Once your replacement card is issued, simply access your new card details through Ellafi Online & Mobile Banking and manually enter them into your preferred digital wallet, such as Apple Pay®, Google Pay™, or Samsung Pay®.
After your card is successfully added and verified, you can begin making eligible contactless purchases using your smartphone at participating retailers.
Your new physical debit card will still be mailed to your address on file and typically arrives within 7–10 business days.
How to Get Your New Digital Debit Card
Getting started is simple!
- Log In: Open Ellafi Online Banking or the Ellafi Mobile App.
- Visit Cards: Navigate to the Cards section and select your debit card.
- Request a Replacement: Follow the prompts to replace your lost, stolen, or damaged card.
- Access Your New Card: Once issued, securely view your new digital card details.
- Add to Your Digital Wallet: Manually enter your new card details into your preferred digital wallet and complete any required verification.
And just like that, you're one step closer to getting back to your day!
More Convenience Is on the Way!
We're not stopping here! Ellafi is also working on future Push to Wallet functionality, which will make adding your debit card to a compatible digital wallet even easier.
For now, you can manually add your new card using the details available in Online & Mobile Banking. We'll share more as additional enhancements become available.
Banking That Keeps Up With You
At Ellafi, we believe banking should fit into your life, not the other way around. Digital Card Issuance is one more way we're putting convenience, flexibility, and control into your hands.
Already have an Ellafi debit card? There's nothing you need to do! Your existing card will continue working as usual, and you can explore the enhanced card management features whenever you're ready.
Ready to explore Digital Card Issuance?
Log in to Ellafi Online & Mobile Banking to discover your new card management features, or visit our Digital Card Issuance webpage to learn more.
Digital Card Issuance is subject to card eligibility and successful security verification. Digital wallet availability and functionality depend on device compatibility, wallet provider requirements, and successful card verification. Certain transactions may require a physical debit card.
Apple, the Apple logo, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc.
Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.
Samsung, Samsung Pay, Galaxy S (and other device names) and Samsung Knox are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices.